Last updated: April 7, 2026

Welcome to Menscape Clinic. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website. We are committed to protecting your privacy and handling your data in accordance with the Thailand Personal Data Protection Act (PDPA).

By interacting with our clinic or website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using our services.

The data controller responsible for your personal information is:

Company: Menscape Co., Ltd.

Address: 518/5 Thanon Phloen Chit, Pathum Wan, Bangkok 10330, Thailand

Email: info@menscapeclinic.com

If you have any questions or concerns regarding your personal data, you can contact us at any time using the email address provided above.

We may collect various types of personal data depending on your interaction with us, including:

• Identity Data: Name, gender, date of birth, passport or ID number.

• Contact Data: Address, email address, telephone number, WhatsApp, Line, or Respond.io account details.

• Medical and Health Data: Medical history, current medications, treatment records, and clinical photographs for medical purposes.

• Financial Data: Payment card details and billing information.

• Technical and Usage Data: IP address, browser type, device identifiers, and information about how you navigate our website via Google Analytics and Meta Pixel.

We use your personal data for the following purposes:

• To provide medical consultations, treatments, and related services.

• To manage appointments and send reminders.

• To communicate with you via email, WhatsApp, Line, and Respond.io.

• To process payments and maintain accounting records.

• To improve our website, services, and marketing efforts using Google Analytics and Meta Pixel.

• To comply with legal and regulatory obligations under Thai law.

Under the PDPA, we process your data based on one or more of the following legal grounds:

• Consent: When you have explicitly given us permission to process your data for a specific purpose.

• Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.

• Legal Obligation: When we need to comply with a legal or regulatory requirement.

• Vital Interests: When it is necessary to protect someone's life.

• Legitimate Interests: For our legitimate business interests, provided they do not override your fundamental rights and freedoms.

We may share your personal data with third parties in specific circumstances:

• Service Providers: IT support, hosting, payment gateways, and communication platforms like WhatsApp, Line, and Respond.io.

• Marketing Partners: Tools such as Google Analytics and Meta Pixel to help us analyze traffic and improve our services.

• Professional Advisors: Lawyers, auditors, and insurers.

• Regulatory Authorities: When required by law, such as the Thai Ministry of Public Health or law enforcement agencies.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Medical records are kept for the minimum duration mandated by Thai medical regulations. When your personal data is no longer needed, we will securely delete or anonymize it.

As a data subject in Thailand, you have the following rights regarding your personal data:

• Right to Access: Request access to and obtain a copy of your personal data.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request the deletion or destruction of your data under certain conditions.

• Right to Restriction: Request the suspension of the use of your data.

• Right to Data Portability: Request to receive your data in a structured, machine readable format.

• Right to Object: Object to the processing of your data, particularly for direct marketing purposes.

• Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at info@menscapeclinic.com.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information on the types of cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:

Email: info@menscapeclinic.com

Address: Menscape Co., Ltd., 518/5 Thanon Phloen Chit, Pathum Wan, Bangkok 10330, Thailand